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Bill Help Toolkit

Rhode Island Energy

We’ll help you power through challenging times

We understand you rely on us for the energy that powers your daily life. That’s why we offer tools and programs to support you through these changes. Explore ways to manage your bill, improve energy efficiency, and find assistance options to lower your costs and keep you comfortable this winter.

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Manage your bill

Make your bill more predictable, access discounted rates, or request extra time to pay. We help you choose the options that work best for you.


Budget Billing
Discount rates
More time to pay
Shop for an energy supplier

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Manage your energy use

Managing your energy use is a practical way to control costs at any income level. From low-cost and no-cost savings tips to programs and rebates on energy-efficient products, we’re here to help you conserve and save.


No-cost home energy assessment
Energy savings programs and rebates
Energy savings marketplace
No-cost energy savings tips

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Get help paying your bill

If you need assistance with your bill, we’re here to support you. We offer programs and payment agreements for families regardless of your income.


Forgiveness Program
Grant programs
Shutoff protections
Customer support and assistance expos

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Energy costs explained

Understanding your electric bill starts with knowing its key components. Separate myths from facts about what drives your bill, and learn how seasonal changes impact these components.


Electric Bill Explainer
Winter Electric Bill Component Breakdown
Summer Electric Bill Component Breakdown

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We're here to help

Quickly find the contact information you need from outage reporting to bill assistance options. We’ve compiled all emergency, billing, and program contacts in one convenient location.


Visit our support guide