Customer Advocate Support
Supporting you when life gets tough
Managing your energy bill can be challenging, especially during difficult times. Our dedicated customer advocates are here to help you identify the best assistance solutions. Connect with a local advocate at consumeradvocatesRI@rienergy.com
Customer Assistance Expos
What to bring to the Customer Assistance Expo
To enroll in one of our programs, bring a copy of your current year's confirmation letter from your benefits organization. Acceptable confirmation letters include:
- Supplemental Security Income/SSI
- Supplemental Nutritional Assistance Program/SNAP
- Low Income Home Energy Assistance Program/LIHEAP
- Medicaid
- General Public Assistance
- Rhode Island Works Program
If you don’t have a confirmation letter, you can bring a qualification card from the Rhode Island Department of Human Services.
Expo schedule
Before attending an expo or pop-up event, make sure to check the schedule for cancellations, new locations, additional dates, and revised hours.
Wednesday, January 15
RI College Workforce Development Hub
934 Dexter St, Central Falls
2:00 – 6:00 p.m.
January outreach pop-ups
| Date | Event Information | ||
| 1/8/25 | Walnut Hill Apartments 12:00 PM – 3:00 PM 2229 Diamond Hill Rd, Woonsocket |
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| 1/9/25 | Westbay Community Action 9:00 AM – 3:00 PM 1745 Main St, West Warwick |
Comprehensive Community Action Program 9:00 AM – 1:00 PM 300 Doric Ave, Cranston |
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| 1/10/25 | Community Care Alliance 9:00 AM – 3:00 PM 245 Main St, Woonsocket |
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| 1/13/25 | East Bay Community Action Program 9:00 AM – 12:00 PM 100 Bullocks Point Ave, Riverside |
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| 1/14/25 | Community Action Partnership of Providence 9:00 AM – 3:00 PM 518 Hartford Ave, Providence |
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| 1/16/25 | East Bay Community Action Program 9:00 AM – 1:00 PM 19 Broadway, Newport |
Central Falls City Hall 4:00 PM – 7:00 PM 580 Broad St, Central Falls |
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| 1/21/25 | Family Services RI 9:00 AM – 12:00 PM 134 Thurbers Ave, Suite 102, Providence |
Johnnycake Center 9:00 AM – 3:00 PM 23 Industrial Dr, Westerly |
Benjamin Church Senior Center 9:00 AM – 12:00 PM 1020 Hope St, Bristol |
| 1/22/25 | Coventry Senior Center 9:00 AM – 1:00 PM 50 Wood St, Coventry |
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| 1/23/25 | Comprehensive Community Action Program 9:00 AM – 1:00 PM 300 Doric Ave, Cranston |
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| 1/24/25 | Community Care Alliance 9:00 AM – 3:00 PM 245 Main St, Woonsocket |
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| 1/27/25 | East Bay Community Action Program 9:00 AM – 12:00 PM 100 Bullocks Point Ave, Riverside |
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| 1/28/25 | West Warwick Senior Center 9:00 AM – 1:00 PM 145 Washington St, West Warwick |
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| 1/30/25 | East Bay Community Action Program 9:00 AM – 1:00 PM 19 Broadway, Newport |
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