How to Read Your Meter
Understanding different types of meters
We collect automated meter readings for most customers, but you can also read your meter to track your usage. Two types of meters are available, dial and digital, to track your gas or electric usage.
Understand the differences between dial and digital meters
Learn how to read a dial meter
- Read and record the dial numbers from right to left.
- If a hand is pointed between two numbers, record the smaller number. (Zero is the highest number on the dial.)
- If a hand points directly to a number, check the dial to its immediate right:
- If that number is a 9, then subtract 1 before recording the number on the dial.
- If that number is not a 9, record the number as is.
- The reading for the example dial meter is 7-9-5-3.
How to read a digital meter
Digital meters are easier to read and can be recorded from left to right just as they appear on the screen. For example, the reading for the digital meter pictured above is 0-0-4-0-8.
How to provide a meter reading
Call 1-855-743-1101 and say "next meter reading".
Automated meter reading
We now provide the majority of our customers with automated meter reading (AMR). With AMR, we’re able to get a 100% accurate reading without accessing your property — and you don’t have to worry about reporting your own readings to us.