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Contact Us

Emergency Contacts are available 24 hours a day, 7 days a week.

If you see a downed power line:
stay away and call 1-855-743-1101.


If you suspect a gas leak
call 1-800-640-1595 or 911.

Report electric outage

Customer sitting in the dark with candles reporting an electric outage
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Reading your bill

View our sample bill to understand bill terminology and charges.

Customer paying cash at the counter

Pay in person

Pay energy bills at no-fee cash locations near your home.

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Energy saving programs

Save on your biggest energy costs with these energy saving programs.

Street lamp in the park at night

Report streetlight outage

To report a problem with a streetlight, please call 1-855-743-1101.


Rhode Island Energy doesn't service all decorative street lights. You may need to contact your local town or municipality in certain instances.

Illegally hook-tapping from high voltage power-line, causing power theft.

Report energy theft

Request or share important information about energy theft.


Call 1-855-743-1101 to report energy theft.

Supervisor making a gas inspection at a house and checking for leaks in the stove using a meter device

Converting to natural gas

It’s cleaner, more affordable, and better for the environment.


Call 1-855-743-1106 to convert to natural gas.

Call us

Available Monday – Friday, 8:00 a.m. – 7:00 p.m. and Saturday 9:00 a.m. – 5:00 p.m. for collections only. 

Call 1-855-743-1101.

Follow us

Follow us on Twitter, Facebook, or Instagram. Check out the Rhode Island Energy blog for more updates.