Follow these tips for proper equipment maintenance and learn what to do if your equipment malfunctions or is used improperly.
Although we’ve automated the meter reading process for most of our customers, it’s still important to keep your meters unobstructed.
Outdoor meters:
Indoor meters:
It doesn’t take long to get burned or scalded from hot water. Water at 140 degrees Fahrenheit can cause a serious burn in just three seconds. Thinner skin burns faster, so children and older adults are at higher risk. The U.S. Consumer Product Safety Commission (CPSC) advises everyone to lower their water heaters to 120 degrees Fahrenheit. This helps prevent accidents, save energy and money. Follow these tips to remain safe:
Natural gas smells like rotten eggs or sulfur. If you suspect a leak, go outside and call 911 or 1-800-640-1595.