Outages and Safety
We're here to help you weather any storm
We work before, during, and after a storm to restore your service and ensure your safety. Do all you can to protect yourself and your loved ones.
If you see a downed power line, stay away and call 1-855-743-1101.
If you suspect a gas leak, call
Customers currently without electric power:1
Our service restoration process
Discover how we prioritize restoring power after a large-scale outage.
Frequently asked outage questions
Power outages are inconvenient. Get answers to commonly asked outage questions.
Stay safe
Protect yourself and your community by learning the best practices for handling gas and electric emergencies, severe weather, and natural gas leaks.
Support for Customers with Critical Medical Equipment
If someone in your home relies on life-sustaining medical equipment, call us at 855-743-1101 to join our Notice of Life-Sustaining Equipment list. Your safety is our priority.
Report manhole issues
Notice a damaged or missing manhole cover? Call 1-855-743-1101.