Customer Claims
Our Claims Department responds to all claims made against Narragansett Electric Co. d/b/a Rhode Island Energy - for property damage, bodily injury or business loss. Claims are processed courteously and objectively, and in line with our operating tariffs, applicable statutes and regulations.
There are three ways to file a claim:
- Fastest and most secure: Apply Online
- Email the claim form and supporting documentation to claimsdept@rienergy.com
- Mail the claim form and supporting documentation to
Rhode Island Energy
ATTN: Claims Department
280 Melrose Street
Providence, RI 02907
The Claims Department can be reached by email at claimsdept@rienergy.com or by calling 401-784-7865.